PFML Benefit Premium Collection

As Paid Family and Medical Leave (PFML) programs continue to expand, employers need a reliable way to manage premium collection and ensure accurate, timely reporting. MEDSURETY’s PFML Benefit Premium Collection service streamlines this process by tracking employee contributions, handling premium payments, and maintaining compliance with state requirements. With automated workflows and clear reporting, your organization can reduce administrative burden, minimize errors, and provide a smooth, compliant PFML experience for both HR teams and employees.

For Employees: Support That Protects Your Benefits During Leave

Our PFML Benefit Premium Collection service ensures employees maintain uninterrupted coverage while away from work. With straightforward payments, clear communication, and dependable third-party support, your benefits stay protected when you need them most.

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Benefits Stay Active During Leave

Your health and insurance benefits remain fully active during your leave, giving you continuous access to the coverage you rely on.

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Reliable Payment Process

Premiums are collected through a simple, scheduled process, giving you full visibility into what you’ll pay and when.

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Clear, Transparent Communication

Receive straightforward updates and reminders so you can confidently manage your benefits throughout your leave.

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Reduced Risk of Coverage Lapses

Our system ensures payments are made on time, significantly lowering the risk of unintentional lapses in coverage.

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Support During a Vulnerable Time

Dedicated assistance helps you navigate premium payments and coverage needs while you focus on your health and family.

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Experienced Third-Party Support

Rely on an objective, experienced partner to manage your premiums with accuracy, neutrality, and discretion.

$150M+

Assets Managed

800,000/year

Claims Processed

300,000+

Members

3,000+

Organizations

For Employers: Confidence in Compliance and Continuity

During employee leave, there are no wages from which to withhold benefit premiums. Our PFML Benefit Premium Collection service minimizes employer risk by ensuring payments are collected consistently, benefits remain active, and administrative tasks are simplified. With transparent reporting and predictable processes, employers enjoy clarity, control, and peace of mind.

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Streamlined Administration

We manage premium billing, tracking, processing, and remittance so your HR team can focus on core priorities.

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Risk & Compliance Support

Built-in processes help you stay aligned with PFML and related regulations, reducing compliance exposure.

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Benefit Continuity for Employees

Employees maintain uninterrupted coverage, supporting their financial and physical well-being during leave.

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Financial Transparency & Reporting

Access clear, timely reports that show payment status, outstanding balances, and employee coverage updates.

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Cost Control & Predictability

A consistent premium collection process helps you forecast premium payments and employee payback balances.

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Employee Peace of Mind

Reliable payment handling reassures employees that their benefits will remain secure, strengthening trust in your organization.

The Benefits of MEDSURETY PFML Premium Collection

Compliance Made Simple: We ensure your organization stays aligned with Minnesota PFML and FMLA requirements, keeping benefits active while employees are on leave. Our system tracks payments, sends reminders, and flags nonpayment’s—creating a complete compliance trail.

Less Administrative Work: Payroll can’t deduct premiums during unpaid leave—but we can. MEDSURETY handles monthly invoicing, collecting employee premiums, and remitting funds electronically back to you, reducing the burden on your HR and payroll teams.

Risk Reduction: Leave laws discourage terminating benefits due to missed premium payments. MEDSURETY helps you track nonpayment and set up repayment agreements when employees return. Detailed delinquency reports give you confidence to manage repayments correctly.

Scalable Solution: From a single leave case to hundreds, our process adapts to your workforce and integrates seamlessly with your existing benefits strategy, giving you a solution that grows with your organization.

Peace of Mind: With MEDSURETY managing your PFML premiums, you can focus on your business while staying fully compliant and reducing exposure to risk.

How MEDSURETY PFML Premium Collection Works

Monthly Billing: MEDSURETY invoices employees for their portion of benefit premiums each month (medical, dental, vision, life, disability, LTD, etc.).

Flexible Payment Options: Employees can pay via ACH (checking or savings), debit, credit, mobile app, online portal, or paper check.

Collection & Remittance: We gather all payments and remit funds electronically back to your organization.

Reminder Notices: Employees receive structured monthly reminders if payments are late, helping reduce delinquencies.

Employer Reporting: For unpaid premiums, we provide detailed reports to support repayment agreements once employees return from leave.

Want more details?

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Frequently Asked Questions

Get the details you need. Explore our most frequently asked questions about PFML Benefit Premium Collection.

MEDSURETY ensures benefit premiums are accurate by configuring your system based on the premium amounts established at setup and renewal. We collect these premiums from employees upfront, creating a clear baseline for accurate recordkeeping and ongoing participation. By anchoring the system to verified premium data, we help prevent discrepancies, maintain consistency, and ensure employee contributions remain correct throughout the plan year.

Yes. MEDSURETY uses true-to-time reporting to accurately track insurance premium collection, ensuring remittances are submitted monthly without manual monitoring. By relying on up-to-date reporting and verified premium data, the system knows exactly when payments are due and processes them accordingly—helping employers stay on top of premium obligations.

MEDSURETY saves HR teams time and reduces stress by fully managing the insurance premium collection process on their behalf. We collect premium payments, send letters for nonpayments, track employee enrollments, issue required notifications, and provide detailed reports showing who has paid and which benefits they’re covering. By handling these administrative tasks end-to-end, HR teams can stay compliant and focused on other priorities.

MEDSURETY’s insurance premium collection stands out because every employer has a dedicated account manager to guide them through setup and ongoing administration. Our platform retains all benefit coverages and the employee share of premiums. We don’t just collect payments—we also track enrollments, send required notifications, issue letters for nonpayments, and provide detailed reporting on who has paid and which benefits they’ve paid for. Our system also supports custom contribution splits, subsidies, and multiple divisions or plans. The process mirrors our COBRA and Direct Bill services, offering familiar, streamlined administration while reducing HR workload and minimizing compliance risk.

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