ACTIVE & RETIREE BILLING

Managing monthly premium billing, tracking, and payments can quickly become a time-consuming challenge. With MEDSURETY’s Active & Retiree Billing solution, you can simplify administration and eliminate manual effort. We handle the billing, reconciliation, and payment processes—so your HR team can focus on people, not paperwork.

For Retirees & Employees: Convenient, Secure Billing Made Simple

Our Active & Retiree Billing solution makes it easy to manage your premium payments and maintain coverage without interruption. With flexible payment options, online access, and secure processing, you can stay protected and in control of your benefits at every stage.

Pay Premiums Easily Online

Make premium payments quickly through our secure online portal—no paperwork or mailing required.

Stay Covered After Employment

Continue your healthcare coverage seamlessly after employment ends, ensuring ongoing access to important benefits.

Mobile Access Anytime

Access your account on any device to view payment history, update information, or make payments wherever you are.

Email Reminders and Alerts

Stay informed with automatic email reminders for upcoming payments, due dates, and coverage updates.

Secure Payment Processing

All transactions are processed through industry-standard security protocols, keeping your personal and payment information protected.

Flexible Payment Options

Choose from multiple payment methods—online, recurring, or one-time—to fit your preferences and schedule.

$150M+

Assets Managed

800,000/year

Claims Processed

300,000+

Members

3,000+

Organizations

For Employers: Simplify Premium Collection and Administration

Managing active and retiree premium billing can be time-consuming. Our automated platform streamlines billing, reporting, and communication—reducing manual work and ensuring accuracy across every step of the process.

Automate Retiree Billing

Easily manage recurring retiree premium payments with automated invoicing and collection tools.

Reduce Manual Tracking

Eliminate spreadsheets and manual follow-ups—our system handles tracking and reconciliation automatically.

Consolidated Payment Reporting

Access real-time reporting that consolidates all billing activity, helping you maintain transparency and control.

Customizable Communications

Send branded notifications and statements that align with your organization’s communication style.

Integrated with COBRA Services

Seamlessly manage COBRA, State Continuation, and Retiree Billing from one unified system for complete oversight.

Subsidy & Severance Packages

Easily manage any subsidy or severance agreement with customizable employer contributions and timelines.

Comprehensive Billing Administration—Handled for You

MEDSURETY takes care of every detail, ensuring accuracy, compliance, and peace of mind:

Automated Notifications – Timely communications keep everyone informed.

Seamless Enrollment – Simplified setup for employee and retirees.

Premium Collection & Remittance – Accurate, on-time payments every month.

Eligibility Management – Real-time updates to ensure accurate coverage.

Termination Processing – Fast, compliant handling of coverage changes.

With MEDSURETY, you gain a trusted partner who keeps your billing process running smoothly—start to finish.

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proven Integration Partners

MEDSURETY partners with leading payroll, banking, and benefits platforms to ensure smooth, secure integrations for enrollment and contribution data. Here is a sampling of some platforms we work with today.

Frequently Asked Questions

Get the details you need. Explore our most frequently asked questions about Active Retiree and Billing.

Retirees have several convenient options for making their plan elections. They can log in to the online portal to review available plans and make their selections digitally, submit their elections by mail using the provided forms, or complete the process through the mobile app for on-the-go access. They have full flexibility to choose which plans they wish to continue into retirement—ensuring their coverage remains aligned with their healthcare and financial needs.

Retirees have multiple convenient ways to make premium payments through MEDSURETY. They can pay online through our secure member portal, mobile app, set up automatic ACH withdrawals, or mail physical payments if preferred. With flexible options and real-time payment tracking, retirees can manage their premiums easily and confidently each month.

MEDSURETY handles the entire premium management process from start to finish. We collect payments directly from employees or retirees, track and reconcile all transactions in real time, and remit premiums accurately to each client. Our centralized system ensures every payment is applied correctly and reported transparently—giving employers clear oversight and peace of mind.

MEDSURETY simplifies billing by consolidating administration for all participants and all benefits into a single platform. We handle enrollment, eligibility updates, premium collection, and payment remittance—while providing real-time tracking and reporting. This centralized approach reduces administrative work, minimizes errors, and ensures a smooth, transparent process for both active employees and retirees.

Yes. MEDSURETY offers flexible billing schedules and tailored communication options to align with your organization’s unique reimbursements. From monthly or quarterly billing cycles to customized notifications for employees and retirees, we ensure your participants receive timely information while your HR team maintains full control and visibility.

Stay Ahead in Billing and Benefits Insights

Get the latest updates, tips, and best practices for managing active employee and retiree premium billing—delivered straight to your inbox. Join our newsletter to help your organization streamline administration, stay compliant, and give participants a seamless billing experience.

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