CITIES, COUNTIES, & SCHOOL DISTRICTS

Supporting Government & Public Service Benefits

Partnering with MEDSURETY for Public Sector Success

At MEDSURETY, we help public-sector organizations deliver smarter, more cost-effective benefits to employees — from city halls and school districts to state agencies and first responder departments. Our all-in-one solutions — including HSAs, VEBAs/Funded HRAs, FSAs, commuter and wellness benefits, COBRA/state continuation, and streamlined public-sector billing — reduce administrative complexity and vendor overload so your HR teams can focus on serving employees and the community.

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The MEDSURETY Advantage

Dedicated Account Management: One assigned Account Manager serves as your single point of contact for all services, ensuring accountability, consistency, and efficient issue resolution. All inquiries are answered within 24 hours (same day or next business day).

Highly Trained Employee & Retiree Support: Cross-trained service representatives support Funded HRA/VEBA, Dependent Care, COBRA, State Continuation, and retiree plans — providing complete assistance without transfers.

Dedicated Customer Service Line: Employees and retirees have access to call or text our representatives who know your organization’s benefits.

Quality Assurance & Continuous Improvement: All service calls are recorded and reviewed to ensure consistent, high-quality service and ongoing improvement.

Full Account Transparency: Participants can view and access 100% of their available Funded HRA or VEBA balances and use single sign-on (SSO) to access investment information.

Fast Claims Processing: Claims, receipts, and EOBs are reviewed for compliance and processed within one to two business days, with proactive outreach when additional information is needed.

Medical Carrier Claims File Integration: If your insurance carrier will provide a claims file, MEDSURETY automatically processes health plan eligible claims feeds to reduce paperwork and simplify reimbursements.

36-Month Rate Stability Guarantee: Administrative fees are locked in for three years, supporting predictable public-sector budgeting.

Benefit Programs Built for Public Workforce Needs

Whether you’re managing benefits for teachers, first responders, municipal staff, or state employees, MEDSURETY provides tailored solutions to help control costs, improve engagement, and simplify administration:

VEBA/Funded Health Reimbursement Arrangements (HRAs)

Provide a secure, employer-funded account that reimburses eligible healthcare and wellness expenses — supported by a dedicated MEDSURETY account team that helps ensure compliance, proper funding, and a smooth experience for both administrators and employees.

Health Savings Accounts (HSAs)

Empower employees to manage health-care expenses tax-advantaged — and build long-term savings for future medical or retirement needs.

Flexible Spending Accounts (Medical FSA, LPFSA, DCAP)

Offer pre-tax options for healthcare, vision and dental, and dependent care expenses that support lower healthcare costs.

Lifestyle Accounts

Support employee wellness and work-life needs by reimbursing eligible lifestyle expenses through an easy-to-manage, employer-funded account.

COBRA & State Continuation

Ensure continuity of benefits for team members during life changes — with compliant administration and simplified reporting.

Retiree & Direct Billing Services

Manage complex billing for active employees, retirees, and multi-division plans with precision and transparency.

Learn How MEDSURETY Supports Public-Sector Benefits

Join Our Upcoming Webinar on March 24 @ 11 AM CST

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“Our school district has received excellent service from MEDSURETY, particularly with our FSA and HRA accounts. Their team manages the accounts accurately and independently, allowing me to take a hands-off approach and focus on higher-priority benefits management responsibilities. MEDSURETY handles staff inquiries, password issues, and claims efficiently, eliminating the need for my involvement. I confidently refer staff to MEDSURETY knowing their customer service team is responsive, friendly, and consistently maintains short wait times. Issues requiring my involvement are rare; however, when they do arise, our account managers are consistently responsive, helpful, and maintain a strong professional working relationship as our dedicated account team.

HRIS Data Specialist, Lakeville Area Schools

Why Public Sector Organizations Choose Us

MEDSURETY is a partner in operational efficiency and community impact. Our platform helps public employers:

  • Reduce Benefit Costs through tax-advantaged savings and account stacking strategies.
  • Ease Administrative Burdens so HR can focus on service delivery, policy, and strategic planning.
  • Improve Employee Experience with simple, mobile-friendly tools and responsive support.
  • Stay Compliant with evolving local, state, and federal public-sector requirements.

Smarter Public Benefits Start with MEDSURETY

Whether you serve a city workforce, state agency, school district, or public safety department, MEDSURETY delivers a comprehensive benefits platform that enhances financial wellbeing, streamlines administration, and reinforces your mission.

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proven Integration Partners

MEDSURETY partners with leading payroll, banking, and benefits platforms to ensure smooth, secure integrations for enrollment and contribution data. Here is a sampling of some platforms we work with today.

Want to get started or hear from additional references?

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